Returns & Exchanges
We hope you are happy with your order. However, if for any reason you’re not completely satisfied, we are here to help.
How to return your item(s)
If you wish to return your item(s), please follow the simple steps below:
- Return Period
You have 28 days from the date of receiving your order to return any unwanted items. Returns are free, and we will gladly exchange or refund your purchase. - Return Method
Visit remarkablescollection.com to begin your return process. Simply follow the instructions provided, and you’ll be able to print off a pre-paid return label. - Packaging
Please return the items in their original packaging, ensuring they are in a resalable condition. If the item is damaged or used, we may not be able to process your return. - Refund Process
Once we receive the returned items, we will process your refund as quickly as possible. Refunds are typically issued within 7–10 business days.
Exchanges
If you’d like to exchange an item for a different size or color, please follow the same return process. You’ll be able to choose your preferred alternative once we receive the returned goods.
Items That Cannot Be Returned
Certain items are non-returnable. These include:
- Underwear and hosiery
- Swimwear (if the hygiene seal is broken)
- Items marked as final sale
Please ensure you check your order thoroughly before finalizing the purchase.